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How to Choose a Commercial Cleaning Service

by Uneeb Khan

It would seem that choosing a commercial cleaning service to protect their facilities would be a relatively easy task. Most maintenance managers of facilities responsible for overseeing the cleanliness and health of their buildings know that it is not as simple as it seems. The type of facility and its needs determine the services required. The appearance of the facility plays a big part in the success of the business, whether it’s a supermarket, retail store or even a hospital. A dirty look always leaves a bad impression! With cleaning, an $80 billion industry, there is an extensive list of commercial cleaning services, some of which have decided to franchise. It ranges from small to medium to large and all have their own serving menu to offer. So, what should be considered when making a decision?

Let’s start with facility and size.

 It helps you narrow down the list of commercial cleaning services to research, depending on the type of business and the size of your facility. Have multiple locations that require service? Next, decide on the services you need; the type of surface(s) that need to be cleaned and what frequency are you looking for? Finally, decide on your budget. Once this list has been created, it is time to begin the interview process. Write down all your questions.

For a medium to large facility,

there is likely to be more than one area or type of area to be cleared. Every place has floors that need to be cleaned and maintained, whether it’s a supermarket, retail space, school, hospital, or even a warehouse. Don’t forget the windows. If it’s a supermarket, you may need departmental cleaning such as meat rooms, bakeries, delicatessen and hot food.  Hospitals and schools have their own level of “clean” they must maintain, along with strict rules, regulations and procedures that must be followed. Choosing a larger Erhvervsrengøring service that offers a wide variety of services will likely be your best bet. Be sure to add commercial cleaning service franchises to your list because they always tend to offer the services you’ll most likely need, and they can provide them in more than one place when you need them.

You want to look for a well-rounded commercial cleaning service that has a proven track record of retaining customers. After all, you don’t want to have to repeat the hiring process. Carefully review the answers to these questions to help you narrow down your list of possible cleaning services to choose from. Before you make your final choice, there are a few additional elements that are equally important in the decision-making process.


Does the company have liability insurance and is it sufficient to protect you against a potential cleaning liability claim? Do they provide workers’ compensation insurance for their workers? Most states require this type of insurance. Don’t take the word that the cleaning company has insurance. Many companies do not carry insurance or only carry a minimal amount. Get a copy of insurance certificates. If you hire them, insist on being added as the certificate holder and additional insured, you will be updated with a new certificate when it expires or the policy is cancelled.

Any reputable commercial cleaning service will be happy to provide proof of insurance. Choose a commercial cleaning service that has insurance to protect you and your commercial facility in the event of damage to your property and the cleaners being injured while on your property.

Cleaning Products and Equipment:

For your safety, before hiring a commercial cleaning service, review the facility to find out what they plan to use on various surfaces. Many inexperienced commercial cleaners use the wrong products or use the right products inappropriately. Even some inexperienced cleaners use the wrong equipment. This can cause permanent damage or stains to your property. A reputable and experienced company will gladly take the time to tour your facility, see the work that needs to be done and even assist you with the improvement.

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