Home » How to Handle Your Fleet Like a Pro in Transportation Dispatching

How to Handle Your Fleet Like a Pro in Transportation Dispatching

by Uneeb Khan

As a dispatcher, you must wear several hats and be knowledgeable about many aspects of the business, such as vehicle maintenance, compliance, safety, client satisfaction, and so much more.

To run a successful fleet, dispatchers must remain on top of their daily obligations, monitor changes in industry rules, communicate effectively with drivers, brokers, and clients, and discover methods to keep costs low.

Managing a small fleet is a significant undertaking. However, with the correct tools and tactics, you may advance your dispatching skills, increase efficiency, make your company’s dollars go further, and play an important role in keeping your trucking firm competitive.

How Does Fleet Management Work in a Small Trucking Firm?

Whether a company is small or large, the fundamental goal of fleet management is continuous improvement. There are numerous goals within this, including tracking vehicles and equipment, increasing safety, monitoring the lifecycle of commercial vehicles while minimising risk, increasing efficiency, expanding production, and preserving regulatory compliance. Lowering emissions is a significant goal as more businesses embrace electric vehicles and fleet sustainability. Small fleet dispatchers have a lot to manage when it comes to keeping everyone safe on the road and getting freight to its destination on time.

Even the most organised, experienced, and well-oiled machine of a team can confront unforeseen obstacles and challenges; dispatchers are the problem solvers who can step up and assist the team succeed when those curveball challenges arise. Some frequent dispatcher roles in fleet management are listed below.

  • Invest in GPS tracking in real time.
  • Define the Fixed Procedure
  • Real-Time Trip Optimization
  • Complete Automation
  • Route planning

Invest in GPS Tracking in Real Time

When dispatchers need to notify consumers of projected delivery times, they typically call drivers, which is a time-consuming and stressful experience for drivers. Dispatchers can rapidly acquire accurate location data and an arrival time using global positioning system tracking and digital annexation. It allows dispatchers to change loads while also informing drivers in the cab. Some GPS tracking software also provides simple ETA warnings for each trip. GPS trackers can assist you in streamlining your operations and improving the efficiency of your Truck Dispatching services.

Define the Fixed Procedure

To be successful, fleet firms must be able to perform a well-defined and efficient work procedure. Processes aid in the clarification of tasks and activities, decreasing confusion and increasing productivity. Provide daily reporting to track if processes are being followed to increase dispatch transportation efficiency.

Real-Time Trip Optimization

Companies may plan and improve routes more successfully by using historical data and real-time adjustments. The novel solution saves money while increasing fleet productivity.

Complete Automation

Businesses may free up their personnel from administrative planning tasks because the technology automates them, saving money on labour. The automated method decreases the chance of human error because it requires little human involvement.

Route Planning

Dispatch monitoring software assists in the execution of a cost-effective route optimization approach that considers location, multiple stops, vehicle and fuel costs. The software uses GPS to monitor traffic and weather conditions to calculate the best dispatch route. This also helps in making real-time updates and informing the driver of any changes.

For maximum transparency, the software can be used to provide information about the status of the delivery to all relevant stakeholders, including the consumer. The software contains tools for aggregating and analysing historical data from all routes, allowing management to investigate and improve their dispatch system.

It can be difficult as a dispatcher to balance driver hours of service (HOS) and change routes, avoid dead head hauls, juggle several customers, navigate electronic load boards, and make calls to brokers.

However, being able to observe truck locations in real-time simplifies many of the challenging and technical aspects of being a dispatcher for a small fleet.

With a fleet management solution that allows you to see your whole fleet in real-time, you can better adjust to changing conditions and discuss routing inefficiencies, share precise arrival times with customers, and develop long-term partnerships and a good reputation for your fleet.

Furthermore, real-time fleet management and GPS tracking make it easy to remain on top of industry fuel taxes, registrations, HOS, and more.

Using Fleet Management Systems to Increase Logistics Backhaul

Empty trucks on the road cost the freight sector billions of dollars. Improving your backhauling is one solution to this problem. However, you will require technology and fleet management solutions to assist you in properly implementing backhauling and avoiding deadheading.

What effect does backhauling have on profitability? It lowers the total unpaid mileage, or deadhead miles, that your fleet incurs. It’s no secret that commercial vehicle operating costs are high – and rising quickly. Backhauling is a good approach for balancing operating costs with incoming profits because miles driven without any freight can reduce a fleet’s profits.


The transportation industry is a very large industry, and it is always changing. New technologies are being introduced all the time, and it can be difficult to keep up with everything. If you are looking for a new way to handle your fleet, we hope you will consider using some of the technology that we discussed in this blog post. If transportation is an area of your business, we would be glad to help you out. You can visit https://www.soulbrosdispatch.com/to learn more about our services. Thank you for reading, and we wish you the best of luck in your business endeavours!

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